Ukrainian Railways returned almost $5 million to passengers for canceled trips due to lockdown

Source : 112 Ukraine

In total, money for 617,000 tickets was returned to the passengers
21:41, 3 June 2020

Ukrainian Railways (Ukrzaliznytsia)
24 Channel

Ukrzaliznytsia (Ukrainian Railways) returned $5 million to passengers for train tickets that were canceled due to lockdown in Ukraine. The press service of the company reports this.

The company also states that work on the refund of unused tickets continues.

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In total, passengers returned money for 617,300 tickets, of which 401,600 were booked online, and more than 215,700 -through railway ticket offices. Another 126,700 unused tickets are expected to be returned in Ukrzaliznytsia,” the company stated.

Ukrainian Railways noted that the company returns to passengers 100% of the cost of travel documents for all trains that were canceled due to the introduction of quarantine measures in the country.

If the ticket was purchased online, it can be returned through the personal account. Funds will be transferred within 30 days to the bank card from which the trip was paid. If the departure date has already passed, the passenger needs to print a ticket and go to a special department at the railway stations of Kyiv, Dnipro, Lviv, Odesa, Kharkiv, and Lyman. If the ticket was bought or was printed at the box office, it can be returned at any railway box office in Ukraine," said in a statement.

As we reported before, Infrastructure Minister of Ukraine Vladyslav Krykliy reported that the number of trains heading to popular resorts in Ukraine would be increased this summer

Related: Government plans to introduce online work record books in Ukraine

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